Privacy policy

This Privacy Policy describes how Inmost Technologies (“we,” “us,” “our,” or “Company”) collects, uses, stores, and protects your personal information when you use RevMagic (“Service”) available at revmagic.ai. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

What personal information do we collect? We collect information you provide directly (name, email, payment details), files you upload for analysis, calendar information through integrations, and technical information about how you use our Service.

How do we process your information? We process your information to provide the Service, improve our features, communicate with you, process payments, and ensure security. We permanently store uploaded files to provide ongoing access to your analysis results.

Do we share your information? We share information only with essential service providers (payment processors, analytics tools) and as required by law. We do not sell your personal data.

How do we protect your information? We implement industry-standard security measures to protect your data, though no system can guarantee 100% security.

What are your rights? Depending on your location, you may have rights to access, correct, delete, or port your personal data.

Information You Provide Directly

• Account Information: Name, email address, password
• Payment Information: Billing details, payment method information (processed by third-party payment processors)
• Files and Content: Documents, data files, and other content you upload for analysis
• Calendar Information: Calendar data accessed through our calendar integration features
• Communications: Messages you send to us for support or inquiries

Information Collected Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Technical Data: IP address, browser type, device information, operating system
• Analytics Data: Service performance metrics, user behavior patterns (collected through PostHog)
• Log Data: Server logs including access times, pages viewed, and system activity.

We use your personal information for the following purposes:

Service Provision

• Provide and maintain the RevMagic service
• Process and analyze uploaded files permanently for ongoing access
• Facilitate calendar integrations and related features
• Process payments and manage subscriptions

Communication

• Send service-related notifications and updates
• Respond to support requests and inquiries
• Provide customer service and technical support

Service Improvement

• Analyze usage patterns to improve our Service
• Develop new features and functionality
• Conduct research and analytics using aggregated, anonymized data

Security and Legal Compliance

• Monitor for security threats and unauthorized access
• Comply with legal obligations and regulatory requirements
• Enforce our Terms of Service and other policies

For users in the European Union, we process personal data based on:

• Contract Performance:To provide the Service you’ve subscribed to
• Legitimate Interests: To improve our Service, ensure security, and conduct business operations
• Consent: For marketing communications (where required) and optional features
• Legal Obligations: To comply with applicable laws and regulations

We share your personal information in the following limited circumstances:

Service Providers

We work with third-party service providers who assist us in operating our Service:

• Payment Processors: To handle subscription billing and payments
• Analytics Services: PostHog for usage analytics and service improvement
• Cloud Hosting: To store and process your data securely
• Communication Tools: For customer support and service notifications

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Our servers and service providers may be located in various countries, including the United States and other jurisdictions outside of India. When we transfer your data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses for transfers to countries without adequacy decisions
• Ensuring service providers maintain appropriate security standards
• Compliance with applicable data protection regulations.

For EU/UK Users

We ensure that international transfers comply with GDPR requirements and provide appropriate safeguards for your personal data.

We retain your personal information for the following periods:

• Account Data: While your account is active and for 30 days after deletion
• Uploaded Files: Permanently stored while your account is active; deleted 30 days after account deletion
• Payment Records: Retained for up to 7 years as required by applicable financial regulations
• Analytics Data: Retained in aggregated, anonymized form for service improvement
• Support Communications: Retained for 2 years for quality assurance and legal compliance

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

General Rights

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

EU/UK Residents (GDPR Rights)

• Right to withdraw consent at any time
• Right to restrict processing of your data
• Right to lodge a complaint with data protection authorities
• Right to object to automated decision-making

How to Exercise Your Rights

To exercise these rights, contact us at legal@revmagic.ai. We will respond to your request within 30 days (or as required by applicable law).

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage through PostHog analytics
• Ensure security and prevent fraud

You can control cookies through your browser settings, though disabling certain cookies may affect service functionality.

Our Service integrates with third-party services (such as calendar applications). When you connect these services:

• We only access data necessary for the integration
• Third-party services have their own privacy policies
• You can disconnect integrations at any time through your account settings

We recommend reviewing the privacy policies of any third-party services you connect to RevMagic.

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete such information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to your registered email address
• Displaying a prominent notice in the Service

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

Indian Data Protection

We comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, where applicable.

GDPR Compliance (EU/UK Users)

We serve as the data controller for personal data processed through our Service. We comply with GDPR requirements including lawful basis for processing, data subject rights, and international transfer safeguards.

If you have questions about this Privacy Policy or our data practices, please contact us:

Inmost Technologies
Email: legal@revmagic.ai
Address: Santoshi Niwas, Ashok Nagar Road, Bhandup East, Mumbai 400042, India

Data Protection Officer

For GDPR-related inquiries, contact our DPO at legal@revmagic.ai.

To exercise your privacy rights or submit a data subject request:

• Email us at legal@revmagic.ai with your request
• Include your registered email address for verification
• Specify which right you wish to exercise
• We will respond within 30 days (or as required by law)